Who i am
About Me
Hi there! I'm Fa and I am part timer virtual assistant with a wealth of experience in providing top-notch administrative support. I'm passionate about helping others and have a track record of delivering reliable and efficient service.
As your virtual assistant, my goal is to provide you with assistance that will make your life and work easier. I am here to help you organize your tasks, manage your time and resources, and execute projects with accuracy and efficiency. I aim to be creative, helpful, and reliable in providing you with the best solutions to any of your requests or needs. I am here to help you achieve success and make your life simpler.
MY PORTFOLIO
My portfolio includes a variety of projects I have completed over the past few years, ranging from web design, documentation, data entry, and graphic design to digital marketing and more
MY OFFERING
SOCIAL MEDIA CONTENT
If you want to increase traffic and user engagement, I am here to help!
I will help you in post scheduling, content creation, hashtag research, and create strategic action plan.
I will help you increase real organic traffic and grow audience engagement on all your social media accounts.
You may check my technical skill section on the platform I can offer
GENERAL ADMINISTRATIVE TASK
CUSTOMER SUPPORT
I will help you engaging with customer.
Track customer complaints and provide resolutions
Monitor customer feedback to identify areas of improvement
Document customer interactions
ETSY MANAGMENT
I know how overwhelming it can get trying to manage all aspects of running an Etsy shop from creating new designs to listing them and marketing your item.
I am Etsy seller once and here to help you.
This included creating pins on Pinterest for your existing Etsy shop
LANDING PAGE
Landing page service is designed to help businesses increase their online visibility, generate leads, and drive conversions.
I can help create pages that are both visually appealing and user-friendly so that customers can navigate them quickly and easily
TECHNICAL SKILL
event management
Microsoft Office Suite
Social Media Platforms
E-commerce Platforms
Google Suite
Scheduling
TICKETING
Graphic-design tools
Project Management
Webinars
Task Automation
Cloud-Based File Storage
SEO
Education, Certification
UNIVERSITY MALAYSIA PERLIS
Bachelor Degree of Communication
Engineering
CUSTOMER SUPPORT SPECIALIST
Linkedin Learning
FOUNDATION OF DIGITAL MARKETING AND E-commerce
Cousera | Google | Ongoing
CUSTOMER SERVICE FOUNDATION
Linkedin Learning
ZOOM SUPPORT CORE SPECIALIST
Zoom Academy
Learning VoIP and Unified Communications
Linkedin Learning
EXCEL LOOKUP FUNCTION IN DEPTH
Linkedin Learning
SEO FOUNDATION
Linkedin Learning
Excel Essential Training (Microsoft 365) (2018)
Linkedin Learning
SeRVICE NOW FUNDAMENTAL TRAINING
Service now
Previous Projects
MANAGING ZOOM EVENT, 2021
With Hydroponic Grower
hydroponic.grower
MANAGING ZOOM EVENT, 2021
With Aizhan Yermekbayeva
aizhan_yermekbayeva
LAUNCHING NGO PROJECT, 2021 - ongoing
Free tuition class for Malaysian B40 category
Hulur Malaysia
Fundraising, 2022
Fundraing fund for single mother
Hulur Malaysia
LAUNCHING ETSY STORE, 2022
Launching store selling digital product
crakylook
LAUNCHING ETSY STORE, 2022
Launching store selling digital product
theveplant
MANAGING ZOOM EVENT, 2021
Mental Health event, 2013
coachlidia
ORGANIZING EVENT FOR NGO, 2022
Wall Climbing event for orphanage centre
Hulur Malaysia
SOCIAL MEDIA MANAGEMENT
Ongoing
confidential